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9180 E Indian Bend Road, Scottsdale,
AZ 85250 in the Pavilions at Talking Stick

Technically Speaking

Martin is back from BERNINA training!
Cleaning your rotary hook...
During applications such as embroidery and quilting operations the machines run for hours. Any metal rotary hook systems must be cleaned and oiled frequently to allow trouble free machine operation. Symptoms of a dry and dirty hook are as follows: Error message of loose threads, looping, thread breakage, tension issues, thread fraying, skipping stitches, noisy machine, etc. 
First, remove the stitch plate and clean all around the feed dogs (top blue line). Then clean the hook area with brush or clean cotton swab and drop one or two drops of the correct lubricant in the hook race area (bottom blue line) In general, just to be on the safe side clean and lubricate the hook after every 2 to 3 bobbins used. Turn the hand wheel toward you 2 to 3 times, then stitch on scrap fabric for about 40 stitches. Now you are ready to sew and your machine is much happier!
Sew from the Heart is as committed as ever to bring you the very best technical support and service Please don't hesitate to stop in and tell Susie and Hank how we can improve our service to you!



Technical Speaking History


The 880 utilizes a different screen and a different base print, therefore, the 830 cannot be updated to a model 880; however, with a new FW (firmware) that will be available the end of September many of the new stitches found on the 880 will be included.

Thank You,

Martin Richardson 


Your "Magnetic" Personality!
Often, we are asked about using magnetized items close to your BERNINA, such as a magnetic pin cushion, or seam guide.
BERNINA products store the information (stitch patterns, design data, etc.) electronically rather than magnetically. Magnets are not an issue with BERNINA machines. So, go ahead and use the great products that are convenient for your sewing and don't worry about how if may affect your BERNINA!
Serger Tips and Tricks
  • Change needles often; serger stitch at a higher rate of speed, so needles get more wear and tear.
  • Optimal needle sizes range from 70 to 90. Size 100 is too large and 70 is too small for the needle / looper clearance
  • Cleaning around the needle, knife and looper areas is needed on a regular basis. Because the serger cuts as it sews, more lint and fibers are created.
  • Oil on a regular basis. Check your manual or graphics under the looper cover for where to oil. Use the serger oil included with your machine.
  • Bring your machine in for service at least yearly. If you use your serger very frequently, service should be twice a year.
  • Keep your serger clean and happy and it will serve you so well!!!!! 
Did you know one reason BERNINA stitch quality is superior? BERNINA's Rigidly Guided Needle Bar

Except for the Model 1008 every entry leveland high-end BERNINA sewing computer is equipped with a rigidly
guided needle bar. No other home sewing machine company utilizes such a system that is known for precise stitch formation and perfect straight stitch on any weight of fabric. 

The BERNINA needle bar is driven by a stepping motor and a mechanical gearing system that is pulling and pushing the needle bar from left to right, giving the needle "one" designated precise position. Other systems push the needle bar and a spring is pulling the needle bar back leaving the needle bar spring-loaded. You can easily
identify such system by manually moving the needle bar. The BERNINA rigid needle bar is fixed, spring-loaded needle bars can be pushed to the side.